*{box-sizing:border-box;margin:0}
:root{--ink:#14213d;--mut:#5b6785;--blue:#0a84ff;--grn:#30b86c;--amb:#ff9f0a;--red:#ff453a}
body{font:15px/1.5 "Hind Siliguri",-apple-system,"SF Pro Display","Segoe UI",sans-serif;color:var(--ink);min-height:100vh;min-height:100dvh;background:#eceff3}
body:before{content:"";position:fixed;inset:0;z-index:-1;background:linear-gradient(160deg,#f7f8fa,#e8ebf0 55%,#f3f4f7)}
a{color:inherit;text-decoration:none}.i{width:20px;height:20px;flex:none;vertical-align:middle}
.glass{position:relative;background:linear-gradient(135deg,rgba(255,255,255,.58),rgba(255,255,255,.2));backdrop-filter:blur(26px) saturate(180%);-webkit-backdrop-filter:blur(26px) saturate(180%);border:1px solid rgba(255,255,255,.6);box-shadow:inset 0 1px 0 rgba(255,255,255,.95),inset 0 -1px 0 rgba(255,255,255,.25),0 12px 32px rgba(40,60,130,.16);border-radius:26px}
.glass:before{content:"";position:absolute;inset:0;border-radius:inherit;background:radial-gradient(110% 55% at 8% 0,rgba(255,255,255,.5),transparent 55%);pointer-events:none}
.app{display:flex;gap:16px;padding:16px 16px 16px 260px;align-items:flex-start}
aside.glass{width:228px;flex:none;position:fixed;left:16px;top:16px;z-index:20;padding:16px 10px;max-height:calc(100vh - 32px);max-height:calc(100dvh - 32px);overflow:auto}
aside b{display:block;padding:2px 12px 14px;font-size:16px}
aside a{display:flex;gap:10px;align-items:center;padding:9px 12px;border-radius:16px;color:var(--mut)}
aside a.on{background:rgba(255,255,255,.75);color:var(--blue);box-shadow:inset 0 1px 0 #fff,0 4px 12px rgba(40,60,130,.12)}
aside small{display:block;margin:12px 12px 4px;color:var(--mut);font-size:12px}
main{flex:1;min-width:0;max-width:1120px}
.top{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin:6px 4px 18px}
h1{font-size:26px;font-weight:600;letter-spacing:-.4px}h2{font-size:16px;font-weight:600;margin-bottom:10px}
.pill{display:inline-flex;align-items:center;gap:8px;padding:8px 14px;border-radius:99px;background:rgba(255,255,255,.55);border:1px solid rgba(255,255,255,.7);box-shadow:inset 0 1px 0 #fff}
.pill input{border:0;background:none;font:inherit;outline:0;width:130px}
.grid{display:grid;gap:14px;margin-bottom:14px}.k4{grid-template-columns:repeat(auto-fit,minmax(190px,1fr))}.k2{grid-template-columns:repeat(auto-fit,minmax(330px,1fr))}
.card{padding:18px}
.kpi{display:flex;gap:12px;align-items:center}.kpi .ic{width:44px;height:44px;border-radius:15px;display:grid;place-items:center;color:#fff;background:linear-gradient(135deg,#5eb0ff,var(--blue));box-shadow:inset 0 1px 0 rgba(255,255,255,.6),0 6px 14px rgba(10,132,255,.3)}
.kpi .ic.g{background:linear-gradient(135deg,#6fe0a0,var(--grn))}.kpi .ic.a{background:linear-gradient(135deg,#ffcb6b,var(--amb))}.kpi .ic.r{background:linear-gradient(135deg,#ff8a80,var(--red))}
.kpi span{color:var(--mut);font-size:13px;display:block}.kpi div b{font-size:24px;font-weight:600}
table{width:100%;border-collapse:collapse;font-size:14px}th{text-align:left;color:var(--mut);font-weight:500;padding:6px 8px}
td{padding:10px 8px;border-top:1px solid rgba(255,255,255,.6)}.w{overflow-x:auto}
.tag{display:inline-block;padding:2px 10px;border-radius:99px;font-size:12px;background:rgba(48,184,108,.18);color:#15733f}
.tag.a{background:rgba(255,159,10,.2);color:#9a5b00}.tag.r{background:rgba(255,69,58,.16);color:#b3261e}.tag.g{background:rgba(90,100,130,.15);color:#444e6b}
.btn{display:inline-flex;gap:6px;align-items:center;padding:9px 18px;border-radius:99px;border:0;font:inherit;color:#fff;cursor:pointer;background:linear-gradient(180deg,#4fa8ff,var(--blue));box-shadow:inset 0 1px 0 rgba(255,255,255,.5),0 6px 14px rgba(10,132,255,.35)}
.btn.o{color:var(--ink);background:rgba(255,255,255,.6);box-shadow:inset 0 1px 0 #fff,0 3px 10px rgba(40,60,130,.12)}.btn.s{padding:4px 12px;font-size:13px}
.f{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:12px}.f input,.f select{padding:9px 14px;border-radius:99px;border:1px solid rgba(255,255,255,.75);background:rgba(255,255,255,.55);font:inherit;box-shadow:inset 0 1px 0 #fff}
.sw{display:flex;justify-content:space-between;align-items:center;padding:9px 0;border-top:1px solid rgba(255,255,255,.6)}
.sw i{width:46px;height:28px;border-radius:99px;background:var(--grn);position:relative;box-shadow:inset 0 1px 3px rgba(0,0,0,.2)}.sw i:after{content:"";position:absolute;right:2px;top:2px;width:24px;height:24px;border-radius:50%;background:#fff;box-shadow:0 2px 5px rgba(0,0,0,.3)}
.sw i.off{background:rgba(120,130,160,.35)}.sw i.off:after{right:auto;left:2px}
.pay{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px}.pay .card.sel{outline:2px solid var(--blue)}
.note{padding:12px 16px;margin-bottom:14px;font-size:13px;border-radius:20px}
.seg{display:inline-flex;padding:3px;border-radius:99px;background:rgba(255,255,255,.4)}.seg a{padding:6px 14px;border-radius:99px}.seg a.on{background:#fff;box-shadow:0 2px 6px rgba(40,60,130,.15)}
@media(max-width:800px){.app{padding:10px 10px 96px;display:block}aside.glass{position:fixed;bottom:10px;left:10px;right:10px;top:auto;width:auto;max-height:none;padding:6px;z-index:9;display:flex;justify-content:space-around;border-radius:28px;overflow:visible}aside b,aside small{display:none}aside a{padding:10px}aside a span{display:none}.top{margin-top:0}}
.two{display:grid;grid-template-columns:1fr 340px;gap:14px;align-items:start}.two>div{display:grid;gap:14px}.sticky{position:sticky;top:16px}
.steps{display:flex;gap:8px;margin:0 4px 16px;flex-wrap:wrap}.steps span{padding:7px 16px;border-radius:99px;background:rgba(255,255,255,.45);color:var(--mut)}.steps span.on{background:var(--blue);color:#fff;box-shadow:0 6px 14px rgba(10,132,255,.3)}.steps span.done{color:var(--grn)}
.inp{width:100%;padding:10px 14px;border-radius:16px;border:1px solid rgba(255,255,255,.8);background:rgba(255,255,255,.55);font:inherit;box-shadow:inset 0 1px 0 #fff}
.lbl{display:block;font-size:13px;color:var(--mut);margin:10px 0 4px}
.ed{border-radius:18px;background:rgba(255,255,255,.6);border:1px solid rgba(255,255,255,.8);overflow:hidden}.ed .tb{display:flex;gap:14px;padding:8px 14px;border-bottom:1px solid rgba(255,255,255,.9);color:var(--mut);font-size:13px}.ed .tx{padding:14px;min-height:130px;font-size:14px;color:#2b3656}
.drop{border:1.5px dashed rgba(10,132,255,.45);border-radius:18px;padding:16px;text-align:center;color:var(--mut);background:rgba(255,255,255,.35)}
.dot{width:9px;height:9px;border-radius:50%;background:var(--grn);display:inline-block;box-shadow:0 0 0 4px rgba(48,184,108,.25)}
.pipe{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:14px}.pipe span{padding:6px 14px;border-radius:99px;background:rgba(255,255,255,.45);font-size:13px;color:var(--mut)}.pipe span.d{color:var(--grn)}.pipe span.on{background:var(--amb);color:#fff}
.tl{list-style:none;padding:0}.tl li{padding:8px 0 8px 22px;border-left:2px solid rgba(255,255,255,.9);position:relative;font-size:14px}.tl li:before{content:"";position:absolute;left:-6px;top:14px;width:10px;height:10px;border-radius:50%;background:var(--blue)}.tl small{color:var(--mut);display:block}
.row{display:flex;justify-content:space-between;padding:7px 0;border-top:1px solid rgba(255,255,255,.6)}.row:first-of-type{border:0}
@media(max-width:900px){.two{grid-template-columns:1fr}.sticky{position:static}}

.ctl{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin:0 0 14px}.ctl .seg a.on{color:var(--blue)}
.d{font-size:12px;font-weight:600}.d.u{color:#15733f}.d.n{color:#b3261e}
.k5{grid-template-columns:repeat(auto-fit,minmax(170px,1fr))}.kpi.sm .ic{width:36px;height:36px;border-radius:12px}.kpi.sm div b{font-size:20px}
.donut{width:170px;height:170px;border-radius:50%;background:conic-gradient(var(--grn) calc(var(--p)*1%),var(--amb) 0);display:grid;place-items:center;position:relative;margin:6px auto}.donut:before{content:"";position:absolute;inset:24px;border-radius:50%;background:#f4f6f9;box-shadow:inset 0 2px 6px rgba(40,60,130,.12)}.donut b,.donut small{position:relative;display:block;text-align:center}.donut b{font-size:28px;color:#15733f}
.lg{display:flex;gap:14px;justify-content:center;font-size:13px;color:var(--mut)}.lg i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:5px}
.tabs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:12px}.tabs a{padding:7px 14px;border-radius:99px;background:rgba(255,255,255,.4);font-size:14px;color:var(--mut)}.tabs a.on{background:#fff;color:var(--blue);box-shadow:0 3px 10px rgba(40,60,130,.14)}.tabs b{margin-left:5px;font-weight:600}
.bulk{display:flex;gap:10px;align-items:center;padding:8px 14px;margin-bottom:10px;border-radius:99px;background:rgba(10,132,255,.12);font-size:14px}
tr.hl td{background:rgba(255,255,255,.35)}.nw{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--blue);margin-right:6px}
.eye{font-size:12px;color:#15733f;display:block}.pg{display:flex;justify-content:space-between;align-items:center;margin-top:10px;color:var(--mut);font-size:13px}
.feed{list-style:none;padding:0;font-size:14px}.feed li{padding:7px 0;border-top:1px solid rgba(255,255,255,.6)}.feed small{color:var(--mut);float:right}

.bd{margin-left:auto;font-style:normal;font-size:12px;font-weight:600;min-width:22px;text-align:center;padding:1px 7px;border-radius:99px;background:var(--blue);color:#fff;box-shadow:0 3px 8px rgba(10,132,255,.35)}.bd.a{background:var(--amb);box-shadow:0 3px 8px rgba(255,159,10,.4)}
.toast{position:fixed;right:24px;bottom:24px;padding:12px 18px;display:flex;gap:12px;align-items:center;z-index:20;border-radius:22px}
@media(max-width:800px){aside a{position:relative}.bd{position:absolute;top:0;right:0;margin:0}}

.lg2{width:34px;height:34px;border-radius:11px;display:inline-grid;place-items:center;color:#fff;font-weight:600;background:linear-gradient(135deg,#5eb0ff,#5e5ce6);box-shadow:inset 0 1px 0 rgba(255,255,255,.5);vertical-align:middle;margin-right:10px}
.st{color:#c98a00}.mut{color:var(--mut)}.sm td,.sm th{font-size:13px;padding:9px 6px}
.cost{background:rgba(120,130,160,.14);border-radius:10px;padding:2px 10px;color:var(--mut)}

.rel{font-size:11px;padding:1px 8px;border-radius:99px;background:rgba(10,132,255,.14);color:#0a5fc2;margin-left:6px;font-weight:600}.rel.v{background:rgba(255,159,10,.2);color:#9a5b00}
.prio{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.prio span{padding:7px 14px;border-radius:99px;background:rgba(255,255,255,.6);box-shadow:inset 0 1px 0 #fff}.prio em{color:var(--mut);font-style:normal}

.cd{display:flex;gap:12px;justify-content:center;flex-wrap:wrap}.cd div{min-width:92px;padding:14px 10px;text-align:center;border-radius:22px;background:rgba(255,255,255,.65);box-shadow:inset 0 1px 0 #fff,0 6px 16px rgba(40,60,130,.12)}.cd b{display:block;font-size:34px;font-weight:600;font-variant-numeric:tabular-nums}.cd span{font-size:12px;color:var(--mut)}
.cd.sm{justify-content:flex-start;gap:8px}.cd.sm div{min-width:62px;padding:8px}.cd.sm b{font-size:22px}
.opt{padding:14px 16px;border-radius:20px;background:rgba(255,255,255,.45);border:2px solid transparent;margin-bottom:10px}.opt.on{border-color:var(--blue);background:rgba(255,255,255,.72)}.opt h3{font-size:15px;margin-bottom:4px;display:flex;justify-content:space-between;align-items:center}
.pubwrap{max-width:880px;margin:0 auto;padding:16px}
.mono{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:13px;word-break:break-all}
.copy{display:flex;gap:8px;align-items:center;justify-content:space-between;padding:6px 6px 6px 14px;border-radius:99px;background:rgba(255,255,255,.6)}
.big{font-size:30px;font-weight:600}.ok{color:var(--grn)}.bad{color:var(--red)}
.lg2.xl{width:56px;height:56px;border-radius:18px;font-size:22px}
.num{display:inline-grid;place-items:center;width:24px;height:24px;border-radius:50%;background:var(--blue);color:#fff;font-size:13px;margin-right:8px}

.bd.r{background:var(--red);box-shadow:0 3px 8px rgba(255,69,58,.4)}
.hb{height:8px;border-radius:99px;background:rgba(255,255,255,.7);overflow:hidden;margin-top:4px}.hb i{display:block;height:100%;border-radius:99px;background:var(--amb)}
.alert{display:flex;gap:10px;flex-wrap:wrap;align-items:center;padding:10px 16px;margin-bottom:14px;border-radius:22px;background:rgba(255,69,58,.1);border:1px solid rgba(255,69,58,.25);font-size:14px}
.alert a{padding:2px 10px;border-radius:99px;background:rgba(255,255,255,.7)}
.rc{display:flex;flex-direction:column;gap:6px}.rc h2{margin:0;display:flex;gap:8px;align-items:center}
.ck{color:var(--grn);font-weight:700}.no{color:var(--mut)}
.dn{width:150px;height:150px;border-radius:50%;display:grid;place-items:center;position:relative;margin:6px auto}.dn:before{content:"";position:absolute;inset:26px;border-radius:50%;background:#f4f6f9}.dn b{position:relative}

.chat{display:flex;flex-direction:column;gap:8px;padding:6px 2px}
.msg{max-width:72%;padding:10px 14px;border-radius:20px 20px 20px 6px;background:rgba(255,255,255,.75);box-shadow:inset 0 1px 0 #fff,0 4px 12px rgba(40,60,130,.08);font-size:14px}
.msg.me{align-self:flex-end;border-radius:20px 20px 6px 20px;background:linear-gradient(180deg,#4aa3ff,#0a84ff);color:#fff}
.msg small{display:block;font-size:11px;opacity:.7;margin-top:3px}
.msg .who{font-weight:600;font-size:12px;opacity:.75;display:block;margin-bottom:2px}
.msg.note2{align-self:center;background:rgba(255,159,10,.14);border-radius:14px;font-size:12px;max-width:90%}
.att{display:flex;gap:8px;align-items:center;margin-top:6px;padding:7px 10px;border-radius:14px;background:rgba(255,255,255,.55);color:var(--ink);font-size:12px}
.voice{display:flex;gap:10px;align-items:center;min-width:220px}.voice i{flex:1;height:18px;border-radius:9px;background:repeating-linear-gradient(90deg,rgba(255,255,255,.85) 0 3px,transparent 3px 7px);opacity:.9}
.msg:not(.me) .voice i{background:repeating-linear-gradient(90deg,#9aa6c4 0 3px,transparent 3px 7px)}
.typing{align-self:flex-start;padding:8px 14px;border-radius:18px;background:rgba(255,255,255,.6);font-size:12px;color:var(--mut)}
.typing b{display:inline-block;animation:bl 1.2s infinite}.typing b:nth-child(3){animation-delay:.2s}.typing b:nth-child(4){animation-delay:.4s}
@keyframes bl{50%{opacity:.2}}
.compose{display:flex;gap:8px;align-items:center;margin-top:12px;padding:8px;border-radius:999px;background:rgba(255,255,255,.65);box-shadow:inset 0 1px 0 #fff}
.compose input{flex:1;border:0;background:transparent;outline:0;font:inherit;padding:6px 10px}
.rb{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:rgba(255,255,255,.85);color:var(--mut);flex:none}
.rb.p{background:var(--blue);color:#fff}.rb.rec{background:var(--red);color:#fff}
.conv{display:flex;gap:10px;align-items:center;padding:10px;border-radius:18px;margin-bottom:4px}
.conv.on{background:rgba(255,255,255,.75);box-shadow:inset 0 1px 0 #fff,0 4px 12px rgba(40,60,130,.1)}
.conv .av{width:38px;height:38px;border-radius:50%;background:linear-gradient(135deg,#cfd7ea,#aab6d6);display:grid;place-items:center;font-weight:600;flex:none;position:relative}
.conv .av u{position:absolute;right:-1px;bottom:-1px;width:11px;height:11px;border-radius:50%;background:var(--grn);border:2px solid #fff}
.conv span{flex:1;min-width:0}.conv span small{display:block;color:var(--mut);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chead{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;padding-bottom:10px;margin-bottom:8px;border-bottom:1px solid rgba(255,255,255,.7)}
.chatgrid{display:grid;grid-template-columns:300px 1fr 260px;gap:14px;align-items:start}
.chatgrid2{display:grid;grid-template-columns:300px 1fr;gap:14px;align-items:start}
@media(max-width:1100px){.chatgrid,.chatgrid2{grid-template-columns:1fr}}

/* ===== Responsive: phone / tablet / laptop / monitor ===== */
html{-webkit-text-size-adjust:100%}body{overflow-x:hidden}
.app{max-width:1840px;margin:0 auto}
main{max-width:none}
aside.glass{left:max(16px,calc((100vw - 1840px)/2 + 16px))}
.k2{grid-template-columns:repeat(auto-fit,minmax(min(330px,100%),1fr))}
.pay{grid-template-columns:repeat(auto-fit,minmax(min(240px,100%),1fr))}
img,svg,video{max-width:100%}
@media(min-width:2200px){body{zoom:1.2}}
@media(min-width:3000px){body{zoom:1.5}}
/* iPad landscape / small laptop: slimmer sidebar (icons only) */
@media(max-width:1100px) and (min-width:801px){
 .app{padding-left:104px}
 aside.glass{width:72px;padding:12px 8px;left:16px}
 aside b,aside small{display:none}
 aside a{justify-content:center;padding:11px 0;position:relative}
 aside a span{display:none}
 .bd{position:absolute;top:0;right:0;margin:0}
 .two{grid-template-columns:minmax(0,1fr)!important}.sticky{position:static}
 .chatgrid,.chatgrid2{grid-template-columns:minmax(0,1fr)!important}
}
/* iPad portrait and below */
@media(max-width:900px){.two{grid-template-columns:minmax(0,1fr)!important}.chatgrid,.chatgrid2{grid-template-columns:minmax(0,1fr)!important}}
/* phones */
@media(max-width:800px){
 aside.glass{left:10px!important;right:10px;overflow-x:auto;overflow-y:hidden;justify-content:flex-start;gap:2px;padding:6px 6px calc(6px + env(safe-area-inset-bottom));-webkit-overflow-scrolling:touch;scrollbar-width:none}
 aside.glass::-webkit-scrollbar{display:none}
 aside a{flex:none;min-width:48px;justify-content:center}
 .app{padding-bottom:calc(96px + env(safe-area-inset-bottom))}
 h1{font-size:22px}.top{margin-bottom:12px}
 .card{padding:14px}
 .toast{left:12px;right:12px;bottom:calc(88px + env(safe-area-inset-bottom))}
 .tabs,.steps,.pipe{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none}.tabs a,.steps span,.pipe span{flex:none}
 .chat .msg{max-width:90%}
}
@media(max-width:600px){
 .grid.k4,.grid.k5{grid-template-columns:repeat(2,1fr)}
 .kpi{flex-direction:column;align-items:flex-start;gap:8px}.kpi div b{font-size:20px}
 .btn{padding:10px 16px}.btn.s{padding:6px 12px}
 table{font-size:13px}.w table{min-width:560px}
 .row{gap:10px}.row b{text-align:right}
 .ctl{gap:8px}
 .cd{flex-wrap:wrap}
}
@media(max-width:380px){.grid.k4,.grid.k5{grid-template-columns:1fr}}
@media(max-width:700px){.grid[style*="grid-template-columns"],.two[style*="grid-template-columns"]{grid-template-columns:minmax(0,1fr)!important}}
.two>*,.chatgrid>*,.chatgrid2>*,.grid>*,.pay>*{min-width:0}
.voice{min-width:0}.att span{overflow-wrap:anywhere}
@media(max-width:600px){.voice{min-width:150px}}
.two>div{grid-template-columns:minmax(0,1fr)}
.compose input{min-width:0;width:100%}.compose{max-width:100%}
.bulk{flex-wrap:wrap;border-radius:22px}
@media(max-width:600px){.seg{max-width:100%;overflow-x:auto;scrollbar-width:none}.seg a{flex:none;white-space:nowrap}}

@media(max-width:600px){.f{flex-direction:column}.f input,.f select,.f .pill{width:100%}.pill input{width:100%}}
.k5{grid-template-columns:repeat(auto-fit,minmax(min(150px,100%),1fr))}.k4{grid-template-columns:repeat(auto-fit,minmax(min(170px,100%),1fr))}

/* sidebar full height + portal label */
.pf{display:none}
@media(min-width:801px){
 aside.glass{top:16px;bottom:16px;height:calc(100vh - 32px);height:calc(100dvh - 32px);max-height:none;display:flex;flex-direction:column;overflow-x:hidden;overflow-y:auto}
 .pf{display:flex;align-items:center;gap:10px;margin-top:auto;position:sticky;bottom:0;padding:12px 12px 4px;border-top:1px solid rgba(120,130,160,.22);color:var(--mut);font-size:13px;background:linear-gradient(0deg,rgba(255,255,255,.55),transparent)}
 .pf i{display:none;font-style:normal;font-weight:700;width:30px;height:30px;border-radius:10px;place-items:center;background:rgba(10,132,255,.12);color:var(--blue)}
 .pf span{display:flex;flex-direction:column;font-weight:600;line-height:1.25}.pf em{font-style:normal;font-weight:400;font-size:11px}
}
@media(max-width:1100px) and (min-width:801px){.pf{justify-content:center;padding:12px 0 4px}.pf span{display:none}.pf i{display:grid}}
@media(min-width:801px){.pf{background:rgba(238,241,247,.97);border-radius:0 0 20px 20px}}
@media(min-width:801px) and (max-height:780px){aside a{padding:6px 12px}aside b{padding-bottom:8px}}
@media(min-width:801px) and (max-height:620px){aside a{padding:4px 12px;font-size:14px}}
.cat{display:inline-block;padding:2px 10px;margin-right:4px;border-radius:99px;background:rgba(10,132,255,.12);color:#0a5fc2;font-size:12px;cursor:pointer}